The UK is a world leader in added value food and drink production and marketing. British food and drink companies have an excellent reputation for producing a wide range of high quality, innovative products, and overseas buyers especially recognise the expertise and experience of UK manufacturers and retailers in developing, producing and marketing chilled, added value and convenience products. Deficient management causing employees to spend time on activities that do not add value is identified as the reason for the food and beverage industry being the UK’s least productive major industry sector. IT related problems were identified as being one of the most significant problem areas. Other reasons for underperformance include ineffective communication and poor working morale.